It’s unfortunate to give the news that your Splatoon Three-Pack amiibo may be gone and not get replenished. All of this is due to thieves tried pulling a fast one and stealing the inventory that was planned to be distributed in GAME stores through Europe. A delivery truck was carrying the amiibo, which was scheduled to leave the distribution center soon. While it’s still unclear whom were involved in this incident, officials will be on the crackdown on who were involved with the missing inventory.
As of now, GAME has been the only store reported to be affected by the incident. This leaves other store in Europe such as GameStop still fulfilling orders as expected. Both GAME and Nintendo of Europe have released statements regarding the incident and how the future for customers who purchased such items will be affected.
Below you’ll find what GAME had to to say on the current situation:
We regret to inform you that the lorry transporting the Splatoon stock from Nintendo’s European warehouse to GAME UK has been stolen. Included in this delivery was our allocation of the Splatoon + Squid Inkling amiibo. As a result, we are unable to honour your original pre-order due for delivery on the 29th May 2015.
Due to these extraordinary circumstances, we will unfortunately not be getting replacements for these missing items. We have no option but to substitute the Splatoon + Squid Inkling in your order with the standard version of the game. You will still receive your Inkling Girl and Inkling Boy amiibo. We will be discounting this edition by £10 from £52.99 to £42.99 to apologise for this inconvenience. We will also be sending your order by First Class post on Friday 29th May, as we want to make sure that you are happy with this substitution.
If you wish to cancel your complete order, or cancel your Splatoon game order and place an order for just the Inkling Girl or Boy amiibo (priced £14.99 each), please contact customer services on 0208 827 0099 or email us at firstname.lastname@example.org by midday Friday. If you wish to accept this substitution you do not need to contact us.
And also the official statement that was provided by Nintendo of Europe
We can confirm that the lorry transporting the Splatoon stock from Nintendo’s European warehouse to GAME UK has been stolen. Included as part of this delivery was GAME’s allocation of the Splatoon + Squid Inkling amiibo and as a result we are unable to honour pre-orders for this item in GAME. We are working with GAME to contact those customers affected. Whilst these unfortunate circumstances were out of Nintendo UK and GAME’s control, we apologise for any inconvenience or disappointment that this has caused.
Obviously this is upsetting to hear for fans who were expecting their orders to be replenished. If you in fact did order a special three pack Splatoon amiibo. GAME has offered to give you the option of having a Boy Inkling and Girl Inkling amiibo plus a discount of 10 pounds to your original order, although the Squid won’t be able to fulfilled hence the discount. If none of these trigger you, you can simply get a refund for your original purchases.